Preparing for an ER Visit
A visit to the ER can often be stressful or scary, especially if it includes a trip in an ambulance - but it doesn't have to be. A few minor preparations can help your emergency room visit go smoothly.
What to Expect During an ER Visit
- Bring support. If you can, have a trusted friend or family member accompany you to the emergency room. This person can not only help you explain your condition and symptoms during your visit to the ER doctors and staff, but they can also help you to understand and remember important health care information.
- Honestly describe your illness - and don't be afraid to use details. Any and all information regarding your condition may help ER staff make an accurate diagnosis and begin treatment quicker.
- Be prepared to wait. In the emergency room, patients are seen by doctors according to the severity of their symptoms, not in the order of arrival. Being prepared to wait for your turn may decrease feelings of stress and anxiety.
- Don't be afraid to ask. During your ER visit, don't be afraid to ask the physicians, nurses or staff if you do not understand. Tests, procedures, your diagnosis and even follow-up care instructions can be confusing.
What to Bring
If you are able to collect these without delay in seeking health care, please bring the following items with you to the emergency department:
- Contact information for your personal physicians, including your primary care doctor
- Detailed medical history and current condition information, including dates of major surgeries
- Health insurance card and photo ID
- List of any allergies you have
- Names, dosages and how often you are currently taking any prescription or over-the-counter medications, vitamins or dietary supplements
- Comfort items such as bottled water and a music player for yourself or a favorite blanket, book or toy for your child
Before Heading Home
Before leaving the emergency room, it's important that you, or a trusted family member or friend, completely understands the information given to you by the ER staff. Understanding and following discharge instructions, including medications and/or home care procedures, are vital to helping your condition improve. If you do not understand any information given to you by the hospital staff, ask for clarification.
If you are experiencing a medical emergency, call 911.