Crestwood Medical Center offers general and specialized surgical procedures. Many of these procedures are available on a same-day, outpatient basis.
Transportation: You must have a responsible person drive you to the hospital and home after your surgery.
Bathing: Preventing postoperative surgical site infections is a joint effort between you and your health care providers. It is VERY IMPORTANT that you bathe using an antimicrobial soap prior to your surgery. You will receive a bottle of Hibiclens at your PAC visit and instructions for bathing the night before and day of your surgery. This helps to prevent infection.
Do Not Dress Up for Us: Do not wear make-up, nail polish, or jewelry. Do not use any hair products (hairsprays, gels, etc.). Wear loose, casual clothing. A jogging suit with an elastic waistband is ideal.
To Prepare for Surgery, Remember: It is very important to remember not to eat or drink after midnight the day of your surgery or at the time given to you by your surgeon (including gum, mints, and water).
Do Not Smoke the Day of Your Surgery: Smoking causes lung irritation and could cause breathing problems during and after anesthesia.
CPAP Machine: If you sleep with a CPAP, please bring it on the day of surgery.
Leave Your Contacts at Home: If you wear corrective lenses, do not wear contacts. Bring along your extra glasses.
Be Sure to Let Us Know If You Are Pregnant: If you are pregnant, or even think you might be, notify your surgeon and anesthesiologist immediately.
Valuables: Leave your jewelry, money, and other valuables at home.
Medications: Take Any Regular Medication as You Normally Would, with only a sip of water unless directed by your physician. Bring a list of your regular medications, your dose and how often you take them.
Do You Think You Might Be Sick? In between scheduling your surgery and the day of your surgery, if you develop a cough, cold symptoms, or fever, be sure to notify your surgeon.
Visitors in Pre-Op: You will be allowed 2 visitors in the pre-op area on the day of your surgery. Please keep this in mind as you are inviting friends and family to the hospital.
If You Have a Beard: You may be asked to remove your beard on the day of the surgery.
Step #1: Call Benefits Verification at 256-429-4878 to ensure your procedure is covered by your insurance on the day of surgery.
Step #2: Visit or call our Pre-Anesthesia Clinic (PAC) at 256-429-4960. Walk-Ins are welcome, or you can call for an appointment. Please allow at least an hour for this process. PAC is open Monday - Friday 9:00 AM - 5:30 PM.
Some patients may not need preoperative tests, but EVERYONE is required to have a medical history performed by an RN at Crestwood (This is part of Step #2). We will ask you questions about your medical history and the medications you take. We can take care of this by phone if your physician does not require any preoperative tests.
Before you call or come to the hospital, please have available a current list of the medications you take along with dosage and how often you take them. If you call and reach our voicemail, please leave your name, phone number, and the best time to reach you. All calls will be returned by the end of the next business day.
For a safe, efficient, and fast procedural day, Crestwood recommends pre-registering online prior to your surgery day. Or, if you’ve been a patient before, you can update your information through the same online tool. Click here for Online Pre-Registration.
Parking Area: The Outpatient Center Entrance (see map below) offers a secure and convenient parking area with easy hospital access. Valet Parking is available for your convenience at this entrance Monday - Friday from 7 AM - 5 PM.
Surgery Waiting Area: Our large waiting area is located on the first floor just inside the Outpatient Center Entrance. The waiting area is staffed Monday through Friday, 6 AM - 6 PM. Visitors should register at the desk so the receptionst can contact them quickly if a physician or hospital employee calls with information.
The Day of Your Surgery: Arrival time on the day of surgery is determined by your surgeon. Enter Crestwood through the Outpatient Center Entrance located on the North side of the facility. You will go to Registration and finalize insurance paperwork and be given an ID bracelet. If you are running late, let us know as soon as possible at 256-429-4950.
PreOp: After registration, you will be escorted to the PreOp area to be prepped for surgery. In the PreOp area you will:
Once your prep is completed, you may have 2 visitors join you until time for surgery.
Operating Room: Often patients are given medication to help them relax prior to going into surgery. As a result, you may not remember anything about your arrival into the operating room. During your surgery, you will be cared for by a team of dedicated and skilled professionals that will include your surgeon, an anesthesiologist, nurse anesthetist, registered nurse, and surgical technicians.
After Your Surgery: While you are in the recovery room, you will receive constant care from a post-anesthesia care nurse. Your nurse will monitor your vital signs, pain and nausea levels, and surgery site. Patients are not allowed to eat or drink in the recovery room. Visitors are not allowed in the recovery room unless the patient is a young child. Your nurse’s goal is to give you enough pain medicine to make your pain level manageable; however, the pain medicine usually will not take away all of your pain. If you have a surgery that requires a foley catheter, it is common to wake up from surgery with the sensation to need to urinate. However, your foley catheter will already be draining your urine.
Billing Questions: Crestwood Medical Center participates with most insurance carriers. We will work with your surgeon’s office to ensure proper authorization from your insurance provider is obtained prior to your procedure. Medical expenses not covered by your policy will remain the responsibility of the patient and are typically due at time of service, but we will take care of submitting claims for hospital charges to obtain payment. Please note that charges for professional services, such as from your surgeon, anesthesiologist, radiologist, and pathologist will be billed separately by the individual physician. We are happy to assist you, and thank you for choosing Crestwood. For billing questions after surgery, please call 256-429-4820.
For more information, please call:
Crestwood Medical Center
One Hospital Drive
Huntsville, AL 35801