We have the time: Hourly Rounding

– What it means for patient care

At Crestwood Medical Center, our goal is to provide excellent care to our patients. In order to reach this goal, we have implemented a more efficient and proactive approach to patient care. By making hourly rounds, we hope to anticipate your needs and meet them in a timely manner.

During your stay in our hospital, you can expect to be visited by your nurse or PCA (patient care assistant) on the following schedule:

Hourly Rounding

• From 6 a.m. to 10 p.m.
  Rounding every hour
  
• From 10 p.m. to 6 a.m.
  Rounding every two hours

During Hourly Rounds

When a caregiver comes in your room for Hourly Rounding, he or she will:

• Check on you and your well-being
• Monitor your comfort and pain
• Help you move and change positions
• Assist with trips to the bathroom

Your caregiver will also make sure that you have easy access to the following:

• Telephone
• Bedside Table
• Water or other beverage
• Glasses
• Call light for assistance
• Urinal and/or bedpan

What Does this Mean to You, Your Family and Visitors?

We are dedicated to anticipating your personal needs and actively monitoring your well-being on an hourly basis so that your family and friends can help you focus on your recovery.

Let Us Know What You Think

After you leave the hospital, you may receive a phone call regarding the care you received while you were a patient here. We hope that you will take the few minutes to give us your feedback. We use your input to recognize our staff and to know how we can make improvements. At Crestwood Medical Center, we hope that you are Very Satisfied with all of your care.